Terms and Conditions

This website and the insurance products and services offered within are intended for use and purchase by residents of the United Kingdom or companies and organisations registered in the United Kingdom.

All insurance products and services offered in this website are subject to individual terms and conditions that are readily available for inspection before a purchase is made.

You should refer to the Terms and Conditions relating to a product or service before undertaking a purchase.

Avanti Travel Insurance and the organisations providing services and products to Avanti Travel Insurance retain the right to modify these terms and conditions when necessary so you should review them each time you use this website.

In cases of products and services being supplied by an organisation that has entered into an agreement with Avanti Travel Insurance to sell such products and services via this website any contract arising from a purchase made by you exists between you and that organisation rather than you and Avanti Travel Insurance unless specifically otherwise stated in writing.

Avanti Travel Insurance offers a wide range of insurance products and insurance related services for sale on this website. You are entirely responsible for deciding whether or not to purchase any of these products or services.

While this website will often offer helpful information on general insurance matters it does not seek to advise you on which particular products and services to purchase or from which particular organisation to purchase them from.

If you are in doubt as to whether an insurance product or service offered for purchase on this website is suitable for your needs or specific requirements please contact our Customer Service department prior to making a purchase. Contact details and policies are contained within the terms and conditions relating to a product or service.

Avanti Travel Insurance or the appointed representatives of Avanti Insurance reserve the right to modify the content or format of this website at any time. Avanti Travel Insurance also reserves the right to change the information on this page if necessary.

Please read the contents of this page each time you view this website. Avanti Travel Insurance does not guarantee the availability of this site nor does it guarantee that the code which constitutes this website or the material contained within it will operate either fully or in part on any specific computer equipment or in any specific software. There are no elements within this website that alter any of the configuration or other settings on any machinery used to view the site.

Avanti Travel Insurance accepts no liability whatsoever for any damage, either temporary or permanent, occurring to either electronic equipment or software that might occur while using this site as any such damage will be deemed to be coincidental.

Any information contained within the technical support pages on this website is for reference purposes only and Avanti Travel Insurance recommends against any individual attempting to service, repair or reconfigure electronic equipment or computer software based on the content of these technical pages unless they are fully qualified to do so.

My Avanti

An Authorised Party, nominated by you, has the ability to perform the following on your My Avanti Account, on your behalf:

  • Amend personal details such as Title, first name, surname, address, and phone number.

An Authorised Party, nominated by you does not have the ability to:

  • Add another authorised party or change the email address associated with the account.
  • Make any amendments / additions to your Avanti insurance policy.

Any changes made by you or your Authorised Party will be immediate and will be visible via your "recent activity list", which will also detail who made the change.

Any request to amend your policy must be made via Customer Services. No changes can be made via My Avanti.

Any requests to amend your policy via the 'contact us' form must be verified by Avanti with any additional premiums paid and new documents issued (if required) before they form part of the cover.

Quiz – Terms and Conditions

  1. Entrants must be (a) a UK resident (b) over 18 years of age at the time of entry.
  2. No purchase necessary.
  3. Entry to the quiz is deemed acceptance of the rules.
  4. Entrant must refer to the promotional material for qualifying dates.
  5. Only one entry per household may be entered into the draw.
  6. The prize is as stated on the relevant promotional material.
  7. Promotions are not open to employees (or members of their immediate families) of any subsidiary of Staysure Holdings Limited.
  8. All prizes are subject to availability. Avanti reserves the right to change the prize(s) or value at any time.
  9. No cash alternative will be given and the prize is not transferable to another person.
  10. The winner will be selected at random from all correct entries submitted (or the entry with the highest number of correct answers) unless otherwise stated and the independent judge’s decision is final. No correspondence will be entered into.
  11. The winner will be informed by email or telephone via the contact details provided upon entry, unless otherwise stated on the promotional material. Reasonable efforts will be made to contact the winner(s).
  12. If a winner fails to respond within 60 days to a communication from Avanti, fails to provide an address for delivery, or is unable to meet the eligibility requirements for the prize, this may result in the prize won being forfeited.
  13. If a prize is forfeited, Avanti reserves the right to offer the prize to the next eligible entrant drawn at random from all correct entries submitted (or the highest number of correct answers), unless otherwise stated.
  14. The winner(s) agree to the publishing of their name and/or photograph for the purpose of publicity. The winner(s) agree to give permission to Avanti to use entries in marketing materials.
  15. Avanti reserves the right to amend these rules at any time. Avanti may also create rules which apply to a specific promotion only. If we do this we will publish the amended rules on the relevant promotional material or webpage.
  16. Our promotions are administered by Howserv Limited which is registered in England and Wales 03882026 and registered office is Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the FCA FRN 599282.
  17. Our promotions are in no way sponsored, endorsed, administered by or associated with the brand/prize(s) unless otherwise stated.